Dear Sirs

Account number: ${account_number}

I thank you for your recent letter dated ${recent_letter_date}.

I acknowledge that my account with you is presently in arrears and I confirm that I sincerely apologies for the same.

The arrears in respect of my account have not been incurred on purpose or by choice but as a result of my current financial situation. I this present time I am simply not in a financial position to pay the outstanding sums.

My current financial situation is that ${current_financial_situation}.

I Confirm a breakdown of my current income and outgoings including any benefits to be as follows:

£ ${wages_before_deductions}

£ ${received_benefits}

£ ${other_monthly_income}

Total = £${total_income}

My current monthly outgoing total £${total_outgoings}

You will see from this information that I am currently unable to make any offer of payment to you.

I am making every effort to improve my financial position and I confirm that I will contact you again as soon as my financial circumstances improve.

In the meantime, it would be helpful if you could hold any action on my account and agree to freeze any accruing interest together with any other charges to stop my debt escalating. I would request that such freeze be placed on my account for a period of 6 months.

In the event that you are not willing to hold off on any action but instead proceed to pursue me through Court proceedings, I confirm that I will assert that you have done so prematurely and unreasonably and I will rely upon the content of this letter.

If my finances improve during the 6 month period, I will contact you to arrange clearing the arrears on my account. In the event that my situation had not improved at the expiry of the 6 months I will contact you to advise.

Thank you for your assistance.

Yours faithfully